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Re: Intel(r) HD Graphics 4000 - Windows 7 is stuck at "Starting Windows"

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Hi MrVixio,

I am sorry to hear you are having this problem with the system but let me help you.

 

Based on the information you posted I would like you to do some steps in your computer:

  1. If you are doing a clean installation of the Operating System, please install the latest driver for your graphics controller that can be downloaded here:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712

 

  1. If you get a notification message during the installation, it indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

 

http://support.intel.com/support/graphics/sb/CS-022355.htm

 

Here is the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712

 

Since you computer comes with the Intel® HD onboard graphics and an external video card (switchable graphics configuration) your system may need special drivers designed and created by Toshiba so in the case the steps below do not work I recommend you trying installing the original Operating System that came on a disk with your computer. By doing this may be possible to discard compatibility issues between the software and hardware in your computer.


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