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COM Port Issues - PC Does Not Recognize Board

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My recently received Galileo board does not show up as a COM port, or even initialize driver installation when connected to a PC; I have tried several different computers, with both USB 2.0 and 3.0 ports, and they are all the same. I have started by connecting the power adapter, and then connecting the USB client connector to the PC, and nothing happens. The LED Power light is on, but that is the only active status indicator. Any troubleshooting advice would be appreciated; thanks.


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